The new CEO of Air India, Tewolde Gebremariam, has faced a turbulent start in his role as he grapples with a sudden loss of altitude on an Airbus A320 flight, injuries to passengers and crew members, a pilot's suspected failed drug test, regulatory investigations, and the ongoing aftermath of last year's fatal Ahmedabad-London crash. The incident occurred on August 4th, involving flight AI2379 from Phuket to Delhi, and has been classified as a "serious incident" by the civil aviation regulator, which has ordered an investigation by the Aircraft Accident Investigation Bureau (AAIB). Both pilots have been taken off the roster pending the investigation. The airline has reported a record loss of nearly $2.3 billion last month and continues to struggle with operational disruptions, aircraft shortages, and the lingering effects of the fatal crash. Transforming Air India into a profitable global carrier could take up to a decade, according to Tata Sons' chairman. The challenges facing Gebremariam are significant as he takes over an airline operating a fleet of 198 aircraft and nearly 5,000 weekly flights to 91 destinations.